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Lean and Six Sigma Six Sigma has become a movement focused on business process improvement. It is a quality measurement and improvement program originally developed by Motorola that focuses on the control of a process to the point of ± six sigma (standard deviations) from a centerline, or put another way, 3.4 defects per million items. A Six Sigma systematic quality program provides businesses with the tools to improve the capability of their business processes. Lean Manufacturing is an operational strategy oriented toward achieving the shortest possible cycle time by eliminating waste. It is derived from the Toyota Production System and its key thrust is to increase the value-added work by eliminating waste and reducing incidental work. The technique often decreases the time between a customer order and shipment, and it is designed to radically improve profitability, customer satisfaction, throughput time, and employee morale. Since the definition of Efficient is to be effective without wasting time or effort or expense, the objective for each approach is to become more efficient. Our mantra is Efficiency. We have developed Enterprise Process Orchestration solutions that help companies become more efficient. We drive Efficiency through software and services that help companies: define their process, confirm the accuracy of the definition, control the process [business rules], measure the process, improve the process [process optimization] and measure the process. We see this as a continuous loop focused on process optimization. We receive our biggest reward when a customer performs a return on investment analysis and we see a $1 million annual savings.
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Business Process Management
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