The real driving force for process optimization is efficiency. As a business line manager,you are always being asked to be more efficient, more productive. Often, to do more with less. The reason, of course, is that Efficiency will always improve your company’s bottom line.
We have the capability to manage all of your Front Office processes, everything in a small, medium or large organization including: Document and forms management Task management Contract management Project management Purchase requests Sales orders Employee on boarding/off boarding
Businesses have tried many strategies to improve their processes. Some have only informal, unwritten processes in place to improve their processes. Others may have put in place more formal efforts.
Ingenuus believes that there is significant potential for gains in process optimization.
Let’s define a process as a collection of related, structured activities [a chain of events] that produce a service or product and that processes exist at 2 levels – the people and the technology. The emphasis on process improvements has centered on the people ‘activities’.
Where do we go from here? How do we catch the next big wave of efficiency?
Implement a process to improve processes.
Most companies have some quality initiative designed to optimize and improve processes. We call these "processes to improve processes". Unfortunately, these efforts have been limited to processes deemed critical. That is why only about 10% of the processes in your company are likely to be documented. If you don't have a process improvement initiative, Ingenuus can help. We provide a web-based "portal" that enables Business Line Managers to orchestrate their process improvement and optimization activities. If you already have a process improvement initiative with processes to document, evaluate, and improve processes, Ingenuus can automate these processes.
Use Technology to automate steps within the steps of a process.
Up to this point, most process improvements have sought to make "front line" human activities easier, or remove them altogether. Now it is time for Business Line Managers to have the capability to look at their processes to see what activities can be automated. Not all BPM software is the same, and being able to automate activities within process steps is not as common as you would imagine. Being able to provide that capability to Business Line Managers is even more rare.
Ingenuus can do it all - our software can automate your processes that document and improve processes, we can automate the processes you are improving, making them more efficient by automating human activities, and we provide this capability toBusiness Line Managers. All of your process optimization strategies working in concert to make you more efficient.
