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Let's Define BPM
BPM is something you do, not something you buy. It is a philosophy, an approach. Something you can do manually, or with various tools. At the end of the day, if you want to automate, or optimize, or innovate, you will probably embrace some BPM approach. Then, you will select one or more BPM or other tools to help you achieve your goals.
Ingenuus subscribes to a simple approach to processes and it drives our technology. We believe that an effective BPM approach will include the following objectives: optimization, alignment, and innovation. We feel this philosophy is best described and taught by the non-profit IPAPI (International Process and Performance Institute). Visit their website for additional information.
Let's Define Process
If your goal is to optimize, align and innovate your process, what exactly is a process? Let’s define a process as a collection of related, structured activities [a chain of events] that produce a service or product. On your pursuit to improve your processes, you are likely to have a process in place (either formal or informal) to create, manage and improve your processes. We call this a ‘process optimization process’. You also have everyday processes we call 'front line' processes.
Methodologies and Strategies
At the end of the day a company can manage their business processes without BPM software tools.
If your processes are in disarray, you may be able to make significant improvements by following your methodologies and strategies for process optimization. Automation of the process may not be needed, but being able to arrange and track the information collected using your own methodologies and tools can dramatically improve your manual efforts. Our Plan2Profit program addresses process management enabling you to streamline your improvement activities by automating the optimization process and creating a process repository.
As you make improvements to the process you will come to a point where improvements may or may not be actual improvements (the law of diminishing returns). You may need to automate that process to realize futher gains.
Using BPM and other process optimization tools, you can make further significant gains in efficiency by automating certain activites and the actual process. Your software tools should provide the following:
- Control over the time a process cycle takes so that you can shorten your process lifecycles
- Complete visibility into a process, or processes - status, documents, reports, etc.
- Enhancement to your Six Sigma and Lean efforts to improve and optimize your processes
One thing we all know - change is constant. You will never create the perfect process because change is constant. This will continually test your methodologies and strategies for defining, measuring and improving processes and it will test whetter your BPM software can keep up. Managing your business processes is an ongoing event - you are never finished.
What is Busines Process Orchestration?
What is a Business Process Platform?
What is a BPM Methodology?
and start driving profitability today!
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